Special Event Details
Tickets
Main Shows at Gibson Amphitheatre
Filipino food
Park attractions and regulations
Directions
Parking
Hotel and Transportation
Sponsorships/Booth Sales

SPECIAL EVENT DETAILS
1. What is One Kapamilya Go at Universal Studios Hollywood?
One Kapamilya Go at Universal Studios is the first-ever Filipino Community Day at Universal Studios produced by the world’s leading Filipino multimedia network – The Filipino Channel (TFC). It will be held on September 18, Sunday, from 9:00am-7:00pm, with two shows at Gibson Amphitheatre: 2pm and 6pm.

It is a specially ticketed event – requiring its own ticket priced at $60 each to access both the event’s unique offerings and Universal Studios Hollywood’s regular park attractions. The unique offerings include access to the TFC Pavilion at Coke Soak, discounts at park stores, availability of Filipino dishes to be sold at select food concessions and a choice of one of two star-studded main shows at Gibson Amphitheatre: 2:00pm or 6:00pm.

The line-up of performers at the main shows includes John Lloyd Cruz, Pokwang, Coco Martin, Lani Misalucha, Jed Madela, Julia Montes and Kathryn Bernardo of Mara Clara, Angeline Quinto, and Pilipinas Got Talent 2 Grand Prize winner Marcelito Pomoy.

Please watch for updates on the schedule of whole-day activities at the TFC Pavilion (Coke Soak) on www.onekapamilyago.com

TICKETS
2. How do I purchase tickets?
Buying online is the most convenient way to get your tickets. Print your tickets NOW and skip the ticket booths when you arrive. It’s fast, easy and secure! Please note that this event will sell out.  Tickets are priced at $60 each.

You also have an option to buy hard tickets in select ticket outlets.  For updates on the outlets, please visit www.onekapamilyago.com  

3. Why do I need to choose between two kinds of tickets?
There is only one kind of ticket to One Kapamilya Go event with two time slots being offered to watch the main show at Gibson Amphitheatre. The shows at 2:00pm matinee and 6:00pm evening are the same.  Each ticket buyer can only choose one time slot. Once that choice is made, he or she can no longer watch the other show on a different time slot but can continue to enjoy event and park attractions till the park closes.

4. Do I have to purchase tickets for children?
Children 2 years old or younger are allowed to enter the park for free (no ticket needed).  However, please note that children of these ages cannot occupy separate seats during the main shows at Gibson Amphitheatre. They will have to be seated on the laps of parents or adult companions.

5. Can I use my season pass for the One Kapamilya Go event?
Your season pass will only give you access to Universal Studios Hollywood’s standard attractions. This is a specially ticketed event that requires purchase of a One Kapamilya Go at Universal Studios ticket to access the event’s unique offerings.

6. Do you offer extended-stay tickets or a season pass?
Yes, we offer different levels of our Annual Pass. You can upgrade your One Kapamilya Go event ticket on event day at the Hollywood Ticket Outlet or Celebrity Annual Pass Center.

Upgrade options and costs below:
1. 12 Month Annual Pass with Blackout dates - $30.00 additional
2. 12 Month Annual Pass with no Blackout dates - $60.00 additional
3. Front of the Line Pass - $60.00 additional

7. Where can I pick up my Main Show tickets and/or Special Event Credentials?
Bring your print-at-home ticket (or hard ticket) to the main entrance of the Universal Studios Hollywood theme park, and follow the signs to the One Kapamilya Go Will Call area.  Once you have checked in you will receive admission credentials to the Main Show and your One Kapamilya Go lanyard which contains the park map with One Kapamilya Go “hot spots” including concession stands selling Filipino food.  The lanyard also has discount coupons valid at stores inside Universal Studios.

The “hot spots” requiring special One Kapamilya Go tickets are the TFC Pavilion (Coke Soak), Globe Theatre and Gibson Amphitheatre.

8. Do you offer group discounts?
There are no group discounts for this event.

MAIN SHOWS AT GIBSON AMPHITHEATRE
9. What times are the main shows?
The main shows are at 2:00pm and 6:00pm at Gibson Amphitheatre. Again, these shows are the same with same cast. Ticket holders can only watch one show, depending on the time slot they selected. Please note that no line-ups will be permitted until one hour prior to show start time.   Also, you will only be allowed admittance to the show time printed on your event ticket (either the 2:00pm OR 6:00pm, not both).  No refunds or exchanges will be permitted.

10. How long will each show run?
Each show is 90 minutes.

11. Will there be any difference between the two shows?
None. All artists will participate and perform in both shows. It's practically the same show, performed twice during that day.

12. Are there seats provided inside the Gibson Amphitheatre?
Yes, there will be one seat provided for every event ticket sold. The main show seats are not assigned, and seat selection will be on a first come, first served basis.

13. Will there be a movie screening of Filipino films and a Meet and Greet?
There will be no Filipino movie screenings or Meet and Greet anywhere for this event.

FILIPINO FOOD
14. Will Filipino food be sold at the event?
Yes. There will be Filipino cuisine offered at all existing food units inside the park.

15. Does the ticket include food?
No, this ticket only gives you access to the One Kapamilya Go event areas and to Universal Studios Hollywood rides and attractions. There will be Filipino cuisine offered at all existing food units inside the park.

PARK ATTRACTIONS AND REGULATIONS
16. What rides and attractions are at Universal Studios Hollywood?
A list of all rides and attractions can be found at www.universalstudioshollywood.

17. What are the height requirements for the rides?
The following attractions have minimum height requirements:
You must be at least 40” tall to ride The Simpsons Ride
You must be at least 42” tall to ride Jurassic Park®- The Ride
You must be at least 48” tall to ride Revenge of the MummySM- The Ride

18. What attractions might be closed during my visit?
Currently, all attractions are open; however this information is subject to change without notice.

19. Do you have locker facilities?
Yes, we do. The lockers cost $8, $9 or $10 depending on the size, and allow for in/out privileges all day. Lockers are limited to availability

20. Can I bring food and drinks into the park?
We allow outside food and beverage of the following nature only: Water bottles (individual size and unopened at time of entrance into the park), baby food, fruits and vegetables. Any specific food for health or dietary reasons on an individual size is permitted, subject to approval at the entrance by park security.

The following items are NOT allowed: coolers or large bags of any kind, any food purchased from outside locations, any beverage that is already open at time of entrance into the park.

21. Is alcohol permitted in the park?
Only alcohol that can be bought inside the park is permitted.

22. Do you have a smoking policy?
For the comfort and safety of all Park guests and team members, smoking will be permitted in designated smoking areas only.

23. Are pets permitted in the park?
No pets allowed in the park. Service animals are welcome in all of our restaurant and merchandise locations, attraction queues and most other locations throughout Universal Studios Hollywood.

24. Do you rent strollers and/or wheelchairs?
Yes, strollers and wheelchairs are available for rent just inside the park, across from the Universal Studios Store. The rental fee for strollers and wheelchairs is $12. There is a $20 refundable deposit fee for wheelchair rentals.

25. Is there any special access for guests with disabilities
Universal Studios Hollywood prides itself on providing complete and convenient access for all our guests with disabilities. Many rides, shows, attractions, escalators and parking structures are designed to comfortably accommodate guests in a wheelchair or guests with other disabilities depending on their condition. There are designated guests-with-disabilities entrances for all our attractions in the park.

At the Guest Services window, we provide detailed printed informational guides for persons with disabilities. Assistive listening devices and TDD phones for the hearing impaired are also provided at Guest Relations. Wheelchair and stroller rentals are available in the park for a $12 charge.

26. Is there first aid provided by the park?
Yes. Please refer to the map in your lanyard for locations.

27. What are the park hours?
The park hours for September 18, 2011 are 9:00am – 7:00pm.  Please note park hours are subject to change without notice. 

DIRECTIONS
28. Where are you located?
Universal Studios Hollywood is located in Los Angeles, California.
Our address is 100 Universal City Plaza, Universal City, CA 91608.
We are conveniently located right off the 101 (Hollywood) Freeway, approximately ten minutes north of Downtown Los Angeles. You can exit either Universal Studios Boulevard or Lankershim Boulevard.

PARKING
29. How much is parking?
General Parking Rates are based on time of entry and are as follows:
Parking Opening – 3:00pm                 $15
3:00pm – General Parking Close      $10
RVs (Recreational Vehicles)               $17
*Prices are subject to change without notice.

HOTEL AND TRANSPORTATION
30. Are there hotel accommodations nearby?
Yes. In fact, there are two hotels within walking distance from Universal Studios Hollywood: The Sheraton Universal Hotel and the Hilton Universal City.

One Kapamilya Go has partnered with Hilton Universal for discounted bookings. Please visit:
http://www.hilton.com/en/hi/groups/personalized/B/BURUCHF-FLC2-20110917/index.jhtml?WT.mc_id=POG

31. Do you provide shuttle or tour services to Universal Studios Hollywood from hotels in the vicinity or from nearby regions/states like Reno or Las Vegas, Nevada or San Francisco Bay Area?
One Kapamilya Go at Universal Studios does not provide transportation services. Please contact your hotel or manage your own flights/trips to the event.

SPONSORSHIPS/BOOTH SALES
32. How do I sponsor the event or buy a booth?
Please contact 650.508.6000 and ask for Ad Sales department for any sponsorship inquiry. 

For more information, please visit www.onekapamilyago.com.

back to top